User Vault Profile Not Able To Sign Into When Using Autodesk Id

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An issue is occurring on only one or a subset of all machines with vault View vault profiles for a site when adding vault settings for a computer, admin users and regular users can manually enter vault information, or select a vault profile with vault information and credentials. Situation makes it necessary to delete or rename the current local vault client configuration and reset it back to the default

Vault Roadmap | Overview

The behaviour it could also be that the issue is happening only when logged in as a specific windows user account New for autodesk vault 2025, a method to delete the local vault user profile from the command line. Logging into the same machine, but with a different windows user account, does.

Some of our clients have found the need to delete the local vault user profile to resolve a variety of issues.

For more information, see add a vault profile for a site To assign vault profiles to a user When signed in as a super user or admin user, do one of the following On the navigation bar, click users

On the navigation bar, click sites In the list of sites, find the site where you want to assign vault profiles to a user. In the user and group management dialog box, select the users tab Alternatively, select a user from the list, click actions > edit

Not able to sign Into Vault when using Autodesk ID

In the user profile dialog box, edit the information for the current user

Click accounts to add or edit the user authentication method.

Vault Features | 2026 Features | Autodesk
Vault Roadmap | Overview
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